Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
Managing Users & Notifications
7 Articles
-
What do the different colors next to team member names mean (teal, orange, gray)?
1379 Views
August 13th, 2023
Knowledge
-
How can I change the availability of another user if they forgot to logout?
1386 Views
August 13th, 2023
Knowledge
-
My Pure Chat notifications aren't working.
2817 Views
August 13th, 2023
Knowledge
-
Can I set a schedule for all users?
1306 Views
August 13th, 2023
Knowledge
-
What are the differences between each user role (Operator, Power User, Administrator)?
1270 Views
August 13th, 2023
Knowledge
-
Can I text my customers?
840 Views
August 13th, 2023
Knowledge
-
How do I invite more users?
772 Views
August 13th, 2023
Knowledge