Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
Customizing Your Chat Widget
10
Articles
-
Am I able to use Pure Chat in another language?
1751 Views
August 12th, 2023
Knowledge
-
How do chats assign when there are multiple agents available?
1693 Views
August 12th, 2023
Knowledge
-
How do I change who gets the unavailable/missed emails?
1847 Views
August 12th, 2023
Knowledge
-
Can I setup departments where the visitor can choose which users to chat with?
1684 Views
August 12th, 2023
Knowledge
-
How do I remove the "Powered by Pure Chat" branding from my chat box?
1943 Views
August 12th, 2023
Knowledge
-
How do I control which pages of my site the chat box appears on?
1584 Views
August 12th, 2023
Knowledge
-
How do I change the default position of the chat box on my site?
1131 Views
August 12th, 2023
Knowledge
-
Am I able to trigger the chat box on a page from a button on my website?
1153 Views
August 12th, 2023
Knowledge
-
Where is the customization menu?
963 Views
August 12th, 2023
Knowledge
-
Pure Chat Customization Overview
2262 Views
August 12th, 2023
Knowledge